The Terms That Shape Your mainaku Account
These Terms & Conditions are the rulebook for everything you do on mainaku — from opening your account to settling a sportsbook ticket. We've written them in plain...
Policy Posture and Jurisdiction Scope
Our Terms & Conditions apply to every visitor who opens a mainaku account from supported regions across Indonesia, where local law permits. By registering, you confirm you meet our minimum age, that the details you provide are accurate, and that the account belongs to you alone. We may suspend or close accounts that breach these clauses — duplicate registration, shared logins, or
activity that conflicts with our fair-play rules. Bonus eligibility, wagering settlement, and withdrawal review windows are all governed by the clauses linked inside your account dashboard, and we'll notify you when wording is revised.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
How to Reach Us About the Terms
If a clause needs clarifying, our policy desk is the fastest route.
How We Review and Maintain This Policy
Our Terms aren't a static page — they're maintained by a working team.
Legal Review Cycle
Every clause is reviewed on a fixed cadence by our in-house legal contacts so the wording stays aligned with current Indonesia consumer expectations and the payment rails we connect with.
Version History
We keep a dated record of each Terms revision. When wording changes, the previous version remains accessible on request so you can compare what was updated and when it took effect.
Plain-Language Edits
Where a clause used dense legal phrasing, our editors rewrite it for clarity. The legal meaning stays intact, but you can read it once and understand what you're agreeing to.
Player-Tested Wording
Before publishing major edits, we test new clauses with a small reader panel. If sentences cause confusion, we revise them again until the meaning lands on first read.
Payment Clause Sync
Sections covering DANA, OVO, GoPay and QRIS settlement are synced with our cashier team so the Terms reflect actual processing times, not optimistic estimates.
Notification Trail
When a clause is materially updated, you'll see an in-account prompt asking you to re-acknowledge. The prompt links directly to the changed section, not the full document.
How These Terms Sit Alongside Our Other Policies
Our Terms & Conditions are the parent document. Sibling policies sit underneath and stay consistent in tone and definitions.
| Privacy Policy | Covers how your account data is stored and handled. The Terms reference it whenever account verification or communication preferences are mentioned, so definitions match across both. |
|---|---|
| Cookie Notice | Explains the trackers our lobby uses. Terms point to it for any clause about session handling, login persistence or analytics consent inside the account area. |
| Bonus Rules | Lives inside the promo board but is bound by these Terms. Wagering, eligibility and forfeiture clauses here override any shorter summary written on a promotion tile. |
| Payout Policy | Details review windows for DANA, OVO, GoPay and QRIS withdrawals. The Terms set the framework; the payout policy fills in the timing detail for each rail. |
| Fair Play Rules | Defines what counts as collusion, bonus abuse or duplicate accounts. The Terms reference this document when describing grounds for account suspension or balance review. |
| Complaints Procedure | Sets the steps if our first reply doesn't resolve a dispute. The Terms point here so you always know the escalation route before signing off on registration. |
| Sportsbook Rules | Market-specific settlement, void conditions and palpable-error wording. The Terms govern the account; the sportsbook rules govern the ticket once it's placed. |
What You'll See on This Policy Page
A quick map of the elements built into this Terms page so you can find what you need.
Clause Anchors
Each major section has a jump-link so you can land on eligibility, bonus rules or dispute steps without scrolling the entire document. Bookmark the anchor you reference most often.
Last-Updated Stamp
The header carries a date stamp showing when the Terms were last revised. If the date is newer than your last login, the in-account prompt will ask you to re-acknowledge.
Definitions Block
Key terms — account, balance, settled bet, supported region — are defined once in a glossary block and reused across every clause so meaning stays consistent throughout.
Inline Cross-Links
Where a clause depends on a sibling policy, the link sits inline rather than buried in a footer. Tap through, read the related rule, and return to your place.
Reader Summary Lines
Above dense clauses you'll find a short plain-language summary in italics. It's not a substitute for the clause itself but helps you skim before reading in full.
Acknowledgement Log
Your account stores a timestamp of every Terms version you've accepted. Request a copy through the policy desk if you ever need it for your own records.